Help center

Manuals and videos to set up and manage Live Ambience.

Quick start guide

From purchase to music playing at your first location, in 10 minutes.

My account step by step: locations, messages, screens, plan and security.

Streaming from headquarters, choosing the source and pausing locations.

Each store's computer: what it needs, the USB stick, audio output, screens and what to do if something fails.

Permitted use, internet, USB sticks, messages, screens, payments and cancellation.

Short tutorials for each task (in Spanish).

Mi cuenta en un minuto
El panel, las sucursales y el pendrive de cada local.

Transmitir desde la Central
Elegir la fuente, salir al aire y pausar sucursales.

Mensajes programados
Promociones y avisos sobre la música, por sucursal.

Pantallas con tus imágenes
Imágenes en loop en el televisor de cada local.

The first time it asks for the location's user and password. The easiest option is each location's file, in My account.

Try the player online: user demo, password demo2026. /player/

Can't find what you need? Write to info@liveambience.com · Go to My account